IT - the Works! has well rounded knowledge of hardware, software and communications that span across many different industries. Experience in Manufacturing, Engineering, Financial Institutions and Health Care Facilities are to name just a few! Let's get started.

We handle and have experience in the following areas:

• server: management, upgrades, maintenance, deployment, backup, patch management, lifecycle and warranty monitoring, virtual environment
• workstation: help desk calls (or emails), maintenance, upgrades, deployment, OS updates, software updates, performance upgrades
• handhelds: BlackBerry, iPhone, PDA's and other smart phone devices
• network: infrastructure from firewall, routers, and switches to cabling and phone systems including VOIP
• remote access: VPN clients and point to point networking, Terminal Server, Citrix applications
• help desk: log a call, email or webpage request into our help desk and receive a rapid response
• on-site: some things just can't be completed remotely, we show up on-site and take care of business
• consulting: working with existing IT, evaluate technology before purchase, recommendations and ROI
• research: log current real world environment success stories about the technology you wish to implement
• backups: daily notifications about backup status of your network sent via email
• data recovery: in most cases, deleted data can be partially or fully recovered, physical damage also evaluated
• lifecycle management: is your aging network and technology actually costing you money

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